WHAT OUR CUSTOMERS SAY
Frequently Asked Questions
We are here to answer your questions
Is shipping free
Yes — we offer free premium shipping on all orders within the United Kingdom.
All parcels are delivered with Royal Mail to ensure fast and reliable delivery.
How do I choose the right size for me?
We recommend checking our detailed size chart available on each product page.
If you are between sizes or unsure, we suggest choosing one size up for a more comfortable fit.
Not satisfied with your order?
We want you to shop with confidence. That’s why we offer a 30-day money-back guarantee on all orders.
If you’re not completely satisfied, you can return your item for a full refund.
Do you store my payment details?
No, we do not store any payment information.
All transactions are processed securely through trusted third-party payment providers.
How can I contact customer support?
You can reach our support team via email.
We aim to respond to all inquiries within 24 hours.
avelineboutique@outlook.com













